Crisis Ready® Resource Issue Management Response Flowchart The goal of a Crisis Ready® Culture is to train, equip and empower your cross-organizational teams to be able to: Detect a rising risk in real-time; Assess its material impact on the organization (i.e., is it an ‘issue’ or is it a ‘crisis’?); and Respond effectively in order […]
Continue ReadingThe Crisis Ready® Formula for Detecting the Likelihood of Emotional Escalation
Crisis Ready® Resource Detecting the Likelihood of Emotional Escalation As one of our most popular Crisis Ready® Rules states: “you cannot beat emotion with logic”. This means that once an incident—be it an issue or a crisis—begins to emotionally escalate, it becomes increasingly difficult to respond effectively to and overcome. Therefore, the sooner your team […]
Continue ReadingIs It More Complicated To Be Crisis Ready While Your Teams Work From Home? (Part 2 of 2)
As the workforce finds its way and adapts to the many challenges and changes brought on by 2020, we asked the following question to members of the Crisis Ready Institute’s Global Advisory Council, which is comprised of an experienced and diverse range of Crisis Ready leaders. The question: Is It More Complicated To Be Crisis Ready […]
Continue ReadingThe Crisis Ready® Formula for Responding to Emotional Escalation
Crisis Ready® Resource Responding to Emotional Escalation Navigating emotion can easily become one of the most challenging aspects of managing issues and crises. Why? Because emotion clouds judgment and cannot be overcome with pure logic. Meanwhile, attempting to respond to and overcome emotion with rationale is an unfortunate mistake we often see leaders make in […]
Continue ReadingDoes Your Organization Have a Culture of Turning a Blind Eye to Uncomfortable Situations? If So, Read This.
Is Ignorance Bliss? While I have certainly enjoyed multiple philosophical discussions around the expression that ‘ignorance is bliss’ with friends and peers over the years, ultimately, I’ve always considered ignorance to be risk-inducing, i.e.: scary, rather than blissful. This perspective has been enhanced as I watch COVID-19 continue to spread in devastating numbers across the […]
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