Crisis Ready® Resource Issue Management Response Flowchart The goal of a Crisis Ready® Culture is to train, equip and empower your cross-organizational teams to be able to: Detect a rising risk in real-time; Assess its material impact on the organization (i.e., is it an ‘issue’ or is it a ‘crisis’?); and Respond effectively in order […]
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SIX Reasons To Pivot Towards Building a Crisis Ready Culture in 2021
2020 has certainly seen its challenges and for the first time in the history of our careers, every person, professional and leader understands what is meant by the term “crisis” and the impacts it can present to people, organizations and the economy. As we close out this year and embark upon the journey that 2021 […]
Continue ReadingThe Crisis Ready® Formula for Detecting the Likelihood of Emotional Escalation
Crisis Ready® Resource Detecting the Likelihood of Emotional Escalation As one of our most popular Crisis Ready® Rules states: “you cannot beat emotion with logic”. This means that once an incident—be it an issue or a crisis—begins to emotionally escalate, it becomes increasingly difficult to respond effectively to and overcome. Therefore, the sooner your team […]
Continue ReadingThe Crisis Ready® Formula for Responding to Emotional Escalation
Crisis Ready® Resource Responding to Emotional Escalation Navigating emotion can easily become one of the most challenging aspects of managing issues and crises. Why? Because emotion clouds judgment and cannot be overcome with pure logic. Meanwhile, attempting to respond to and overcome emotion with rationale is an unfortunate mistake we often see leaders make in […]
Continue ReadingYour COVID-19 Crisis Ready Checklist (Free Resource)
Don’t let yourself or your team be blindsided. With readiness, resiliency and strengthening stakeholder relationships being the goals, this crisis ready checklist offers some lines of thought that should be a part of your internal discussions around COVID-19.
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